The Central Reception Office (CRO) in Tirumala is the main hub for on-the-spot accommodation allotment for pilgrims arriving at the hill shrine. It handles general room bookings on a first-come, first-served basis.
TTD CRO Office Timings, Location & Contact
| Detail | Information |
|---|---|
| Location | Opposite the Tirumala Bus Station. |
| Phone Number | The official phone number is not listed in the available sources. For inquiries, contacting the TTD’s 24×7 Call Center at 155257 is your best option. |
| Bus Stand to Office Distance | The office is located directly opposite the Tirumala Bus Station, so it is very close (a short walk). |
| General Booking Counter Timings | Opens at 6:00 AM and closes at 10:00 PM. |
| Online Booking (ARP Counter) Timings | The Advance Reservation Portal (ARP) counter for pre-booked online accommodation is open 24 hours. |
Room Booking: Process & Status
- Booking Method: Rooms are allotted on the spot at the CRO office for same-day stay only. They are not available for advance booking via phone or email.
- Current Room Status: Room availability is dynamic and depends on daily check-outs. The official TTD Facebook page (as seen in one link) sometimes posts live updates on room availability. For the most current status on the day of your visit, check the notice boards at the CRO office or follow official TTD social media.
- Online Booking: For guaranteed accommodation, it is recommended to book online in advance through the official TTD seva portal (ttdsevaonline). If you have an online booking, you must collect your keys from the separate ARP counter, also located opposite the bus station.
- Required Documents: A photo ID proof (like Aadhaar) is mandatory for all bookings. Please note that rooms are typically not allotted to single individuals or unmarried couples.
- Room Types & Cost: The CRO office allots various TTD guest house rooms, with tariffs ranging from ₹50 to ₹1,000 per day.
Key FAQs for Pilgrims
Q1: What is the best time to queue at the CRO office for a room?
Queues start forming very early. To have a better chance, it is advisable to be at the office well before the 6:00 AM opening time, especially on weekends and holidays.
Q2: How long does the room allotment process take?
The waiting time can vary from 2 to 4 hours or more, depending on the crowd and availability. Pilgrims often wait in long queues outside the office.
Q3: What if I have a donor pass or a recommendation letter?
The CRO office has separate cells for processing Donor Passes and Recommendation Letters from officials (MP, MLA, etc.). You should submit these documents at their respective counters for room allotment.
Q4: Can I check room availability before traveling to Tirumala?
There is no live online tracker, but you can get a general idea by checking the official TTD Facebook page for periodic updates or by calling the TTD helpline at 155257.
Q5: Are there other options if the CRO has no rooms?
If TTD rooms are unavailable, you can explore private lodges and cottages around Tirumala. Another option is to check with various mutts (religious monasteries) in the area, which sometimes offer basic accommodation to pilgrims.
